Returns & Exchanges

At CARPE OMNIA, we stand by the quality of our garments and offer a hassle-free 30-day return policy for all unworn items in their original packaging. We aim to ensure every piece in your collection meets our premium standards of fit and style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original protective packaging, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.